Stay Informed: Manage Your Shipping Notifications
Getting Started: Manage Email Notification Settings
Staying informed about the progress of your international shipments is crucial. Email notifications provide a vital lifeline, keeping you updated on the journey of your goods. By managing your notification settings, you can ensure timely and relevant updates, simplifying your shipping experience and promoting peace of mind.
Accessing Your Notification Settings
To access your notification settings, log in to your account on our website. Navigate to the "My Account" section and locate the "Notifications" tab. Clicking on this tab reveals a comprehensive menu of settings for tailoring your notification preferences to your individual needs.
Understanding Notification Types
Our notification system encompasses a variety of alerts, each designed to keep you informed about different aspects of your shipments. These include:
- Shipment Confirmation: Receive an email upon successful booking of your shipment, confirming all details and providing a unique tracking number.
- Shipping Updates: Stay informed about the progress of your shipment as it travels, receiving updates on its location, estimated delivery date, and any potential delays.
- customs clearance: Be notified when your shipment has cleared customs, ensuring a smooth and efficient passage through international borders.
- Delivery Confirmation: Receive an email upon successful delivery of your shipment, providing peace of mind that your goods have reached their destination safely.
- Payment Reminders: Avoid any unforeseen delays by receiving timely reminders about upcoming payment deadlines.
Customising Your Notification Preferences
Our notification settings offer a high degree of customisation, allowing you to select the specific types of notifications you wish to receive. You can also adjust the frequency of these notifications, choosing to receive updates daily, weekly, or only when a significant event occurs. Furthermore, you can opt for different delivery methods, such as SMS or push notifications, ensuring that you receive critical updates in a manner that suits your preferences.
Managing Multiple Accounts
For those managing multiple shipping accounts, our system allows you to adjust notification settings for each account individually. This ensures that you receive tailored updates for each of your shipments, eliminating any confusion or overlap.
Troubleshooting and Support
While our notification system is designed to be user-friendly, occasional hiccups may occur. If you encounter any issues with your notification settings, consult our comprehensive FAQ section, which addresses common problems and provides step-by-step solutions. For more complex issues, our dedicated customer support team is available 24/7 to assist you via phone, email, or live chat.
By diligently managing your email notification settings, you can transform your shipping experience from a source of anxiety into a seamless and informed journey. Take advantage of the flexibility and customisability offered by our system, ensuring that you receive the right information at the right time, empowering you to navigate the complexities of international shipping with confidence.
