Booking FAQs: Why Do We Need Your Partner's Details?

 

Partner traveling with you? We need their info for bookings, smooth trips, easy communication, and as an emergency contact. Learn more

 

 

Shipping International

Booking FAQs: Why Do We Need Your Partner's Details?

Partner Information Requirements for Booking

Frequently Asked Questions: Why Provide Partner Details?

Accurate and complete information for all travellers is essential to guarantee a streamlined and efficient booking process. This document clarifies the reasons for requesting your partner's details.

Justification for Partner Information

Booking Confirmation and Communication Protocols

Supplying your partner's information ensures that all booking confirmations, relevant updates, and any itinerary modifications are communicated effectively to all parties involved. This promotes a transparent and satisfactory travel experience for everyone.

Payment and Billing Procedures

Your partner's details enable efficient payment processing, promptly fulfilling all financial obligations. This optimised approach mitigates potential ambiguities or misunderstandings concerning shared expenses.

Emergency Contact Protocols

In the event of unforeseen circumstances, having a secondary contact is paramount. Your partner's details serve as a crucial point of contact, enabling us to reach a trusted individual who can assist in resolving any issues. This ensures your safety and well-being throughout your journey.

Data Security and Privacy Standards

We prioritise the security and privacy of all personal information. All data entrusted to us is handled with the utmost care and confidentiality. We adhere to stringent data protection policies and comply with all applicable regulations.

Consequences of Withholding Partner Information

Failure to provide your partner's details may delay booking confirmation or communication breakdowns. To ensure a seamless experience, we strongly advise providing all necessary information. However, if providing your partner's details proves unfeasible, please get in touch with our customer support team to explore alternative solutions.

Providing accurate and complete information is paramount for a trouble-free booking experience. Sharing your partner's details allows us to ensure clear communication, efficient payment processing, and enhanced safety during your travels. Should you have any questions or concerns, please do not hesitate to contact our dedicated customer support team. We are available to assist you throughout the entire process.

Frequently Asked Questions

What specific information about my partner is required?

We typically require your partner's full name, date of birth, contact telephone number, and email address. This information is essential for booking confirmations, communication, and emergency contact purposes.

How is my partner's data protected?

We employ industry-standard security measures to protect your partner's data. This includes encryption, secure servers, and strict access controls. We also comply with all relevant data protection regulations.

What if my partner doesn't want their information shared?

We understand that your partner may have concerns about sharing their information. Please discuss this with them and explain why we require the data. If they are unwilling to share their details, please get in touch with our customer support team to discuss alternative arrangements.

Can I update my partner's details after booking?

Yes, you can update your partner's details after booking. Please get in touch with our customer support team as soon as possible with the updated information. This will ensure that all communications are sent using the correct contact details.

What happens if my partner's details are incorrect?

Providing accurate information is crucial. If you realise that your partner's details are incorrect, please get in touch with our customer support team immediately. Inaccurate information may lead to delays or issues with your booking.

Is it mandatory to provide my partner's passport information when booking?

While not always mandatory at the initial booking stage, providing passport information as soon as possible is highly recommended. Airlines and immigration authorities often require this information before travel. We will notify you if and when this information is needed.

Will my partner receive separate booking confirmations and updates?

If you provide your partner's email address, they will receive separate booking confirmations and updates directly. This ensures that everyone involved is informed of changes or important information.

What if I am travelling with a child instead of a partner?

The same principles apply to children as to partners. We require the child's full name, birth date, and other relevant information to ensure a smooth and safe travel experience.