Privacy Policy for shippinginternational.co.uk

Last updated: 25 June 2025

This Privacy Policy outlines how Shipping International ("we," "us," or "our"), collects, uses, maintains, and protects your personal information when you use our website, shippinginternational.co.uk (the "Website"). We are fully committed to protecting your privacy and ensuring the security of your data.

1. What Information We Collect

We may collect the following types of personal information when you use our services or interact with our Website:

• Personal Identification Information: Your name, email address, telephone number, and postal address.
• Shipment Information: Details related to your shipment, including collection and delivery addresses and contact information for the sender and recipient.
• Technical Information: Your Internet Protocol (IP) address, browser type, operating system, and details about your visit to our Website, such as pages viewed and the duration of your visit.

2. How We Collect Your Information

We collect information about you through the following methods:

• Directly from you: When you fill out a quote form, book a shipment, contact our customer service team, or subscribe to our newsletter.
• Automatically: When you browse our Website, we collect technical data using cookies and similar technologies.

3. How We Use Your Information

Your information is used for the following specific purposes:

• To provide you with quotes and to process and manage your shipments.
• To fulfil our contractual obligations to you.
• To communicate with you regarding your shipment status, inquiries, and other service-related matters.
• To send you information you have requested, which may include marketing communications if you have opted-in to receive them.
• To improve our Website and services by analysing how you interact with them.
• To comply with our legal and regulatory obligations.

4. Who Has Access to Your Information?

We hold your privacy in the highest regard. We do not, and will not, sell or rent your information to any third parties.

We will not share your information with third parties for their own marketing purposes.

We may share your information with trusted third-party partners and service providers solely for the purpose of providing our services to you. This includes:

• Our courier and logistics partners who perform the collection and delivery of your shipments.
• Our IT and website service providers who help maintain the security and performance of our systems.

We only disclose the personal information that is absolutely necessary for them to deliver their service, and we have contracts in place that require them to keep your information secure and not to use it for any other purpose.

We may also disclose your information if required by law, for example, by a court order or for the purposes of preventing fraud or other crimes.

5. Your Rights and Choices

You have control over your personal information. Under data protection law, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of any information that is inaccurate or out of date.
• Request erasure of your personal information where it is no longer necessary for us to hold it.
• Object to processing of your personal information for direct marketing purposes.

If you wish to exercise any of these rights, please contact us using the details provided below. You can change your marketing preferences at any time by clicking the 'unsubscribe' link in our emails or by contacting us directly.

6. Security of Your Information

We have implemented robust technical and organisational security measures to protect your personal data from loss, misuse, or unauthorised access, alteration, or disclosure. While we strive to protect your information, no internet transmission can be guaranteed to be 100% secure. Therefore, any information you transmit to us is at your own risk. Once we receive your data, we make our utmost effort to ensure its security on our systems.

7. Use of 'Cookies'

Our Website uses 'cookies' to enhance your experience. Cookies are small files stored on your computer that help us analyse web traffic and recognise you on subsequent visits. They do not provide us with access to your computer or any information about you, other than the data you choose to share. You can choose to accept or decline cookies through your browser settings, though this may prevent you from taking full advantage of the website.

8. Links to Other Websites

Our Website may contain links to other websites operated by different organisations. This privacy policy applies only to our website. We encourage you to read the privacy statements of any other websites you visit, as we cannot be responsible for their privacy policies and practices.

9. Policy Updates

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "last updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically to stay informed.

10. How to Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

• By email: This email address is being protected from spambots. You need JavaScript enabled to view it.