Your Air Cargo Queries, Addressed by Shipping International

Shipping International excels in providing air cargo services, delivering tailored solutions for diverse client needs. In today's dynamic global market, a dependable and efficient air cargo partner is essential. This guide addresses frequently asked questions about our air cargo services, enabling you to make informed decisions.

General Enquiries

What air cargo service options are available?

Shipping International offers a range of air cargo services to meet varied needs. We offer express, standard, and chartered air cargo options, each tailored to specific transit times and budget considerations. Our express service prioritises rapid delivery for urgent shipments. The standard service balances cost and speed, suitable for general cargo. For larger or complex shipments, our chartered air cargo service offers dedicated aircraft and complete logistical control. We also specialise in the handling of temperature-controlled and hazardous materials, ensuring the secure and compliant transport of sensitive goods.

What advantages does Shipping International offer for air cargo?

Selecting Shipping International for your air cargo provides several benefits. We offer competitive pricing, delivering cost-effective solutions without sacrificing quality. Our extensive global network ensures worldwide reach, providing seamless connectivity and efficient delivery. We offer door-to-door delivery, simplifying logistics and reducing the need for intermediaries. Our dedicated team provides excellent customer service, ensuring a smooth and efficient experience.

How do I book air cargo with Shipping International?

Booking air cargo with Shipping International is simple. Contact our team with your shipment details, including origin, destination, weight, and dimensions. We will provide a tailored quote, outlining estimated cost and transit time. Upon booking confirmation, we manage all arrangements, including documentation, customs clearance, and delivery.

Shipping & Delivery Information

What are typical air cargo transit times?

Air cargo transit times vary by destination and service type. Express shipments can arrive within 24-48 hours for most locations. Standard shipments typically take 3-5 business days, while chartered flights offer customised transit times. Factors like customs clearance and weather can affect delivery times. Our team will provide an estimated timeframe based on your shipment details.

How can I track my air cargo shipment?

We provide an online tracking system, allowing real-time monitoring of your shipment's progress. Access our website and enter your shipment reference number to view its location and status. We also send email notifications to keep you updated on any significant changes.

What are the requirements for shipping air cargo?

To ensure compliant air cargo shipments, specific documentation and information are needed, including a commercial invoice, packing list, bill of lading, and any required permits or certificates. Additional requirements may apply for certain goods, such as hazardous materials. Our team will guide you through the necessary documentation and ensure compliance with all regulations.

What insurance options are available for air cargo?

We offer various insurance options to protect your cargo during transit. Our basic insurance covers loss or damage from accidents or unforeseen events. For higher-value or fragile goods, we offer enhanced insurance coverage for added security. Consult our team to determine the appropriate insurance level for your shipment.

Pricing & Payment Details

How do I obtain an air cargo shipping quote?

Getting an air cargo quote is easy. Contact our team with your shipment details, including origin, destination, weight, volume, and any special needs. We will analyse your request and provide a tailored quote, outlining the estimated cost and transit time. Pricing is influenced by factors such as weight, volume, destination, and service type.

What payment methods are accepted?

We accept various payment methods for your convenience. You can pay for air cargo services by credit card, bank transfer, or other pre-arranged terms. We offer flexible options, including net 30 days for approved clients.

Further Information

What are the customs regulations for air cargo shipments?

Customs regulations differ by origin and destination country. Compliance with all applicable customs laws is crucial for smooth clearance and avoiding delays. Consult our team or relevant customs authorities for specific customs requirements for your shipment.

What security measures are in place for air cargo?

We prioritise the safety and security of all air cargo. We adhere to strict security protocols, including thorough screening, secure handling, and advanced tracking. We are certified and accredited by relevant authorities, ensuring compliance with international security standards.

How can I contact Shipping International for support?

For inquiries or assistance, contact our customer support team by phone or email. Our team is available during business hours to answer your questions and provide guidance.